Rights And Duties Of Patients

The patient has the right to receive comprehensive dental care associated with their oral health problems, through the efficient use of the resources available in the institution.
Respect for their personality, human dignity and privacy, without being discriminated against for social, economic, moral and ideological reasons.
To the privacy and confidential handling of the information.
To raise concerns about your health situation and treatment and that these are sufficiently clear.
To request and receive explanation about their treatment and the costs generated by the services provided.
To consent, revoke and / or refuse the suggested treatment.
To present claims, complaints and suggestions and to receive a timely response.

Procure the integral care of your health and that of your family.
Respect the privacy and beliefs of other patients and family members.
Caring for and making rational use of resources, facilities, equipment and services of the Institution.
Collaborate with compliance with the rules and instructions of the Institution and the team of professionals.
Provide timely, clear, truthful and complete information requested about their health status and background.
Pay timely received services.
Comply timely with agreed appointments and notify at least 24 hours before cancellation.